What must this project improve, and what could prevent it from succeeding?
Attors' responsibility
We examine the business goals, priority audiences, current website or platform, content, technical environment and known constraints. Where evidence is available, we use it to distinguish confirmed needs from assumptions.
Client involvement
Your stakeholders provide context, relevant access and a clear view of business priorities. We identify the people responsible for decisions and record questions that still need an answer.
- Decision point
- Confirm the problem, priorities, constraints and intended project direction.
- Output
- An agreed discovery record that gives later planning a reliable starting point.
Discovery record
- Business goals
- Priority users
- Current environment
- Constraints and risks






